In today's fast-paced legal industry, it's crucial for law firms to stay ahead of the competition by embracing innovative technologies. One such company leading the way is Claims Gate, a powerful self-serve client portal that helps law firms engage, convert and retain more clients.
Claims Gate’s innovative approach extends beyond traditional legal services, integrating modern digital marketing and press campaigns into streamlined client onboarding processes for large legal cases.
One of the core challenges faced by Claims Gate is ensuring the legitimacy of the clients onboarded through their platform. This is where T2A comes into play.
Claims Gate has been a client of T2A for several years, and utilised T2A to verify over 200,000 clients. Their extensive use of T2A demonstrates the platform's significance in their operations. Specifically, Claims Gate uses T2A for the following essential functions:
Knowing your customer (KYC) is an indispensable aspect of legal operations. Claims Gate utilises T2A to conduct thorough address and electoral roll checks, ensuring that the information provided by clients is accurate, up-to-date, and not fraudulent.
To further enhance the security and trustworthiness of their client interactions, Claims Gate asks clients to upload verification and identification documents. Ensuring that the identities of clients are authenticated, and clients legal cases can proceed with a high level of confidence.
Claims Gate's decision to integrate T2A into their workflow is driven by a combination of factors:
T2A conducts critical processes such as address checks, electoral roll verification, ID checks, reducing the time and effort required to ensure the authenticity of claims. This efficiency means quicker case resolutions and improved client satisfaction.
In the legal sector, compliance with regulations and maintaining trust with clients are paramount. T2A helps Claims Gate adhere to industry standards and regulatory requirements, building a reputation for integrity and reliability.
By utilising T2A for KYC checks, Claims Gate demonstrates its commitment to client security and satisfaction. Clients appreciate the thoroughness and professionalism of Claims Gate's approach, building trust and long-term relationships.
Claims Gate's success story with T2A is an example of how innovative technology can transform the legal industry. Whether you operate in the legal sector, financial sector, or any other business that relies on customer data, T2A can be a valuable asset. It provides enhanced security, accuracy validity in your data. Our API offers REST and SOAP endpoints to suit your development framework.
Get in touch to find out how T2A can help your business.
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