Last update: 06 June 2024
This privacy notice tells you what to expect when Simunix collects personal information from the website T2A.io.
Cookies are information packets sent by web servers to web browsers, and stored by the web browsers.
The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.
You can choose to enable or disable targeting cookies here:
www.youronlinechoices.com/uk/your-ad-choices
NAI: optout.networkadvertising.org
DAA: optout.aboutads.info
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. You can find out more about the advertising cookies which Google uses by clicking here. These cookies are likely to be analytical/performance cookies or targeting cookies.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
We do not use any third party providers to manage our social media interactions. Any direct messages received will be bound by the Privacy Notices of the relevant social media sites and stored in line with the policies outlined in those notices.
We use Transport Layer Security (TLS) to encrypt and protect email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software.
By submitting registration information you permit Simunix to contact you by email from time to time with information relating to this service, and our associated services; Orbis and ukphonebook.com. This continued contact is required to allow us to manage your account effectively, and to inform you of any new features that have been added to our services.
Any communication from Simunix to the Customer will include an opt-out or unsubscribe link that will remove the user from or contact list. The Customer can also opt out of marketing or delete their account on the account management page under 'Privacy settings'.
Simunix does not share your personal data with third parties or data processors.
Personal data is held in a secure and encrypted format using the latest protocols and procedures. We check for account activity on a quarterly basis and we will delete any account details, including all personal data, if an account has not been active for a period of 3 years.
t2a.io resides on dedicated servers within a secure server centre located in the UK. We implement security protocols, in order to satisfy the security requirements of:-
Our service lives on dedicated servers, currently located in a secure hosting facility in Oldham (see https://www.ans.co.uk/data-centres/) and in London.
The servers reside behind a firewall, which only allows port 80 and 443 access to the web server part – all other IP traffic is limited to our office IP.
The servers use RAIDed SSDs. The data is not "in the cloud".
No physical access is permitted to those servers, not even by ourselves.
They are fully protected against malware or viruses, and fully patched with software updates.
Our service is browser-based, so we recognise the critical importance of the secure (https) connection between our client’s agents and our servers. Our Https strength is highly rated (see our SSL Labs Test), securing the client’s confidential data. We currently permit TLS 1.0-1.2; TLS 1.1 will be disabled in Q2 2018. The key exchange is 2048 bits; the data exchange is normally 256 bits (128 bits to be disabled in Q3 2018). Forward secrecy supported. SSL3 and earlier protocols not permitted.
We are 'A' rated on the SSL Labs test.
As part of the https strength, we no longer allow the use secure of our service from older browsers (Internet Explorer 8 or older, or Internet Explorer on Windows XP) which are technically unable to create the highly secure connection that we now require.
In Q2 2018, clients using Internet Explorer 9 will also be unable to access our websites via Https, after we cease to permit secure connections under the TLS 1.0 protocol.
Under the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT, you have rights as an individual which you can exercise in relation to the information we hold about you.
If you would like your personal data removed from our services please complete the record removal request form.
Please note that we are NOT able to process requests received through third parties. If you send a removal request via a third party website then we will ask you to complete the record removal request form as we need certain information from you to ensure that we are removing the records of the correct person. We recommend that you carefully check the credentials of any third party which offers to assist you in a removal request in order to ensure that they are legitimate and can provide the service advertised.
Please note that as the data we use is from publicly available databases you may also wish to contact the organisations who hold such data (e.g. British Telecom, your local council, Companies House) to request that your records are also removed from their database.
Simunix tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT. If we do hold information about you we will:
To make a request to Simunix for any personal information we may hold you need to submit the request via our contact form.
If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.
To reiterate, Simunix only hold personal data to service our customers effectively. We do not share this information with 3rd parties.
We may change this Privacy Statement from time to time as we add new features to our products. The 'last update' date will always be present at the top of this page. Any changes will become effective upon our posting of the revised Privacy Notice on our website.
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